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Refund and Returns Policy

Thank you for shopping at Brighton Echo Anomaly Shop. As all items are made to order, we do not accept returns or offer refunds unless the item is defective or damaged upon arrival. If your item is defective or damaged, please contact us within 7 days of receiving your order at brighton.echo@irfn.org and provide us with your order number, photos of the damaged item, and a description of the issue.

We take pride in the quality of our products and strive to provide the best customer experience. Please note that all purchases must be picked up at the designated time and place advertised by the anomaly organization. It is the responsibility of the client to check their order when they pick it up. If you notice any issues with your order, please notify us immediately so we can address the issue.

If you fail to pick up your order at the designated time and place, we reserve the right to cancel your order and refund your payment.

If you have any questions or concerns regarding your order, please do not hesitate to contact us at brighton.echo@irfn.org.

Thank you for choosing Brighton Echo Anomaly Shop!